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The COVID-19 pandemic has transformed how consumers behave. These changes could be causing a spike in good orders mistaken for fraud, creating irreparable damage for businesses.
Find out how and when to reopen your business safely, with industry-specific advice for small business owners.
Ensuring everyone is focused on the right tasks is critical. Here are some ways you can help share goals and ideas.
At a time when people are largely stuck at home and most content is surrounding only one topic, businesses have to be extra creative in how they reach people.
Follow these 10 customer retention strategies to keep your customers loyal to your business during the coronavirus crisis.
These three small business owners are coping with challenges facing many entrepreneurs due to COVID-19 pandemic. Here are their stories.
Making sure you are getting the most out of your remote employees is critical during the current environment.
Here's a breakdown of the "who, what, when, where and why" every business owner should know about the unemployment provisions in the CARES Act.
The pandemic has forced many businesses to close or drastically adapt their business models to survive. Here's how to plan for the future of your business during the COVID-19 pandemic and beyond.
The Paycheck Protection Program, a COVID-19 economic relief program created under the CARES Act, received $310 billion in additional funding.
As Congress moves to infuse more cash into the depleted Paycheck Protection Program, Paychex is working with online lenders to quickly get that funding to small businesses.
Looking for the latest video conferencing trends? Find out what's new and available now.
Urgently needing to hire as the pandemic rages? Here are steps to strengthen your employee screening process even during a crisis.
In a crisis like the COVID-19 pandemic, many businesses and their customers are left in the lurch. Follow these steps to communicate effectively with your audience during this or any other crisis.
The COVID-19 crisis has made it necessary for many commercial companies to shift their business models quickly. Many are repurposing their assets to create new value, protect the brand and survive.
We asked small business owners how their businesses are faring in the wake of the coronavirus. Here's what we found out.
Learn what to say to customers during COVID-19, how frequently you should be reaching out and which platforms you should use.
Small businesses need help now more than ever. Let's look at what the government has done to assist them and some suggestions for what it could do to keep these pillars of the community standing.
The CARES Act is a $2 trillion stimulus package that aims to provide economic relief to businesses and individuals impacted by the coronavirus pandemic. What measures could help your small business?
Learn the pros and cons of hiring full-time employees versus part-time employees.
While sales may be slow during the COVID-19 pandemic, you can generate leads that will set you up for success once the crisis passes.
If your team is now working remotely, it might seem strange and unfamiliar. These seven tips can help you facilitate a happy and productive remote working environment.
The outbreak of the coronavirus has left small business owners with many financial questions. Here's advice from our experts on how your business can stay resilient in the face of this pandemic.
As more businesses switch to remote work, these low-cost apps help you manage projects, communicate with customers and collaborate with co-workers.
Don't be caught off guard. Here are 11 tips to help you prepare should disaster strike.