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Your company's distribution mix is an important part of the marketing mix, ensuring that the right product gets to the right place at the right time.
To delight a customer is to provide the unexpected. Here are four key principles to providing a delightful customer service experience.
Small business owners can learn from the McDonald's business model of owning their own business real estate.
Get insights and advice from construction industry experts in these free podcasts.
Southwest Airlines' model of exceptional customer service can be extrapolated to fit the needs of almost any industry if you employ strategies that work for your business.
Which conference call service is right for your business in 2021? We review the top-rated services.
The Iron Triangle has obvious shortcomings. Learn why the lean startup process is the best way to achieve fast, good, and cheap – all in one project.
An emotional connection can make all the difference when a customer is deciding to buy.
There are several crucial factors that must be planned for and taken into account when you're considering opening a restaurant.
Supply chain distribution is used to balance supply and demand.
You can facilitate and speed up expansion by having a clear road map.
High-deductible health plans can be cheaper for employers to offer, but employees don't always like them.
A certificate of insurance demonstrates that your business holds an insurance policy, and includes key coverage details.
If you manufacture, sell or distribute products, your policy portfolio should include product liability insurance.
General liability insurance is a critical policy that most businesses should have.
Professional liability insurance provides businesses with coverage against clients' legal claims of negligence, malpractice and misrepresentation.
It's stressful when employees have work-related illnesses or injuries, which is why it is important to have a clear understanding of how the workers' compensation process works.
With LinkedIn, you don't have to wait for a networking event to make meaningful business connections.
Dynamic pricing is one of the trends that has taken the e-commerce industry by storm. Find out why it's important for your business.
Many retirees turn side interests into income. Learn how to make money in retirement.
A buy-sell agreement describes how a partner's shares are redistributed if they leave the company. It is an important contract that every business partnership should maintain.
The resilience of small businesses with limited assets has been tested during the pandemic. Here are six ways to stay resilient during this prolonged downturn.
Family businesses are an important part of the economy, and running one comes with unique challenges and rewards.
Learn about the SBA's offer in compromise process, including who is eligible and important do's and don'ts for handling SBA default.
A lack of clear vision can wreak chaos on your business. Here are four ways your company may fail, and how you can avoid them by facilitating proper goal-setting and communication.
You might have lofty goals for your business or yourself at the start of the year. Here's how to make sure you don't lose sight of them as the year goes on.
When business is slow, downtime can be wasted or harvested as an opportunity. Turn boredom into innovation, creativity and problem-solving.