Software

Learn about the latest chatbot technology and how you can use chatbots to improve customer interactions, reduce call times, and increase revenue.

If you want to make phone calls over the internet and increase communication flexibility, consider implementing softphones. Here's what you need to know.

While FreshBooks is popular accounting software, it might not be the best option for your company. Learn about alternatives that might be more appropriate for your business.

Restaurants on wheels are staying competitive with the latest apps and technology.

Looking for an alternative to Wave accounting software? These seven Wave alternatives include project management and time-tracking features.

How do you know if your remote staff is actually working and not wasting time? Here are five tools for tracking employee productivity.

Looking for a new CRM? Learn how to streamline the process for your business.

PayPal is a popular payment facilitator that can help your business start accepting credit cards, but it's not the only game in town. Here are some PayPal alternatives to consider.

If you already use QuickBooks for your accounting software, you may be interested in its POS software as well. Here's what you need to know about its desktop POS product.

PayPal Invoicing makes it easy to send professional invoices. This guide will have you doing it in no time.

You can save time and money and improve your customers' dining experience with tablets at your restaurant.

Choosing the right payroll software for your small business can streamline operations and ensure your employees get paid correctly and on time.

Identity and access management systems are important security systems that all businesses should employ to protect their networks, systems and data.

Role-based access control ensures that only necessary personnel can access restricted data within your network.

A visitor management system can improve on-premises security by identifying and tracking visitors as they mover throughout your facilities.

Smart cards are used by nearly all businesses today, including to accept debit and credit cards and to restrict access to certain facilities.

For small and midsize businesses, biometric technology has many uses - along with multiple advantages and disadvantages.

Access control is critical to ensuring the security of your network, data and physical locations. Review the security providers and best practices.

There are more affordable point-of-sale system options available than ever.

Choosing the right point-of-sale software is a big deal for your business. You want to make sure your POS software serves your company's needs.

Learn about the differences between a traditional cash register and a POS system.

Here are the top qualities to consider when selecting CRM software for your business.

Learn how a new POS system can help your restaurant manage orders, inventory, staff and a host of other back-office tasks.

Proper implementation of your business's CRM software is key to maximizing the benefits it offers your sales team.

If you run a service for travelers, your customer relationships are your lifeblood. This is where CRM software can help.