Technology

2021 will see SMBs further exploit the power and benefits of virtualizing their operations and customer and employee touchpoints.

Follow this six-step process to create an effective remote help desk for your business.

Biometrics are popping up everywhere. Find out why it's good for business.

Learn how unified data gives you a single view of your customers for your marketing and fraud control teams.

Among other things, retailers will have to meld an ever-growing variety of data and data sources into a single comprehensive, accurate real-time view of every customer.

Whether you think your employees are slacking or you just want to add a little more security to your business's assets, there are things to keep in mind when considering keystroke logging software.

Here's how to ensure your business can successfully adopt a CRM solution.

Don't get caught in one of these common credit card processing scams.

Instead of calling customers and leads, try sending them texts.

Learn what real-time monitoring is and how it can benefit your business.

With COVID-19 and lockdowns showing signs of turning the corner, here is a holistic list of business and technology solutions to help businesses find the path forward.

Tech trends that can benefit small businesses include further adoption of big tech and AI, new HR-related technology, digital healthcare, and small business cybersecurity.