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Leading in the new normal means that there is a new set of rules to follow, which are not taught in business school. Here are seven rules to help leaders be prepared.
Calculating the true cost of a particular call center system isn't easy. Here's how to find the price you can afford and the system you need.
Whether you're planning to start a business or in the process of building one, you need to know these seven steps to establish the foundation of your enterprise and avoid pitfalls.
Building and running a small business is no small task. One of the biggest challenges is managing finances. See if a term loan or line of credit could help.
Do the work now so your business will still be around later.
With a shareholders' agreement, your corporation can avoid legal issues and challenges.
Here's what small businesses are missing when it comes to making the shift from closely managed on-site teams to remote teams.
It may be hard to find things to be grateful for this Thanksgiving. Still, business owners need to help employees be grateful for what they do have.
Give your customer service team a reboot with these tips.
The pandemic has affected almost every business in 2020, and mine was no exception. My company was able to rebound from the initial shockwaves without a single layoff. Here's how I did it.
As businesses reopen after lockdown, many are discovering their premises have been taken over by mold. Here's how to protect your business, building, employees and customers from mold.
Here's how your company can use a customer relationship management system to boost your customer experience.
This holiday season may be make-or-break for many small businesses. Here are six tips for businesses to implement ASAP to make the most of this crucial season.
In 2020, businesses have entered into a new reality. The virtual company is now a norm that customers of all ages and locations embrace. One of the most critical aspects of embracing the virtual...
For each dollar of fraud, retailers typically spend $3.13 in transaction fees, interest, merchandise replacement and redistribution. Learn how email risk assessment strategies can reduce online fraud.
A poor hiring decision costs a company tens of thousands of dollars, and while we're all bound to make a suboptimal hire at some point, any mistake that can be avoided should be avoided at all costs.
Monitoring software can increase worker productivity, but you must implement it ethically.
Looking for a video conferencing solution for your business? Read our unbiased expert reviews of the best and most affordable video conferencing services and systems of 2020.
One major challenge among solopreneurs is that they lack the budget and reach that big brands possess. Apply these four that other successful companies have used to boost your business.
If you or members of your sales staff feel like they need to adopt an alternate persona, now is a good time to evaluate that notion. Customers tend to buy from people they know, like and trust.
Take advantage of Amazon Prime Day to snag some great supplies for your business and help your employees. Consider these 10 items.
Securing funding for your business can be a bit tricky, but with a little bit of work and planning, you can get the money you need to build your dream business.
There's a misconception that hackers only target big businesses. While it's true that the majority of cyberattacks occur with large-scale companies, 43% of attacks are directed at small businesses.
Managing a remote team requires a different strategy from in-person leadership. Here are eight ways to get the most out of and be there for your remote team.
According to a new report by KeyBank, COVID-19 has shaken middle market businesses, but they're surviving and, in many cases, getting back to a state of normalcy.
The effects the pandemic has had on small businesses could be long-lasting. It's crucial to adopt a practical and forward-looking marketing strategy.
There are options to ensure the dissolution of your marriage doesn't disrupt your business. You can sell part or all of the business, make a binding agreement to offer other assets in place of the...