business.com receives compensation from some of the companies listed on this page. Advertising Disclosure

Home

Marketing and Sales

Everything you need to know about marketing to drive new sales, and how to keep your existing customer base.

Latest in Marketing News: Advice, Tips and Resources

Article
How to Communicate With Your Customers During the Coronavirus
By Skye Schooley | March 31, 2020

Learn what to say to customers during COVID-19, how frequently you should be reaching out and which platforms you should use.

Article
Could IVR Systems Improve Your Customer Service?
By business.com editorial staff | March 30, 2020

Check out these five ways interactive voice response systems can help your business.

Article
8 Ways to Generate Leads During COVID-19
By Nicole Krug | March 24, 2020

While sales may be slow during the COVID-19 pandemic, you can generate leads that will set you up for success once the crisis passes.

Article
How to Boost Sales with Cross Selling and Cross Promotion
By business.com editorial staff | March 19, 2020

Expand your marketing reach by exploring how to promote jointly with non-competing businesses

Article
Twitter as a Customer Support Channel
By business.com editorial staff | March 18, 2020

Consider using this social media service to connect with your customers.

Article
Hidden Costs of Restaurant Marketing
By business.com editorial staff | March 16, 2020

Find out what expenses restaurant owners often overlook.

Article
How Much Does Customer Service Training Cost?
By business.com editorial staff | March 12, 2020

Get customer service training on any budget

Article
How to Add Emotion to Your Content (And Why You Should)
By Jared Atchison | March 09, 2020

People look for content online that inspires, excites and informs.

Article
Is Social Media Marketing Still Worth It?
By Jayson DeMers | March 04, 2020

It used to be all the rage, but is social media marketing still worth the effort?

Article
What Makes a Good Logo?
By Sean Peek | March 02, 2020

Create a memorable logo that clearly communicates your brand. This guide offers everything you need to know about making a good logo for your business.

Article
How to Build Trust With E-Commerce Customers
By Ming-Yi Wu | February 28, 2020

Building trust online is essential for e-commerce businesses. Here's how to gain repeat business and build brand loyalty.

Article
8 Influencer Marketing Tips for Small Businesses
By Neal Schaffer | February 26, 2020

Influencer marketing is not limited to just large brands. Even the smallest of businesses can leverage influencers as part of their marketing. Here's how.

Article
17 Tips for Engaging With Your Customers on Social Media
By Scott Gerber | February 24, 2020

Here are some ways brands can build stronger connections online.

Article
How to Launch a Podcast on a Shoestring Budget
By Felena Hanson | February 04, 2020

Creating a podcast can be as simple or complicated as you make it.

Article
How Negative Reviews Can Be a Positive for Your SEO
By Christine James | February 03, 2020

Maybe we've been thinking of bad reviews all wrong. It turns out they can be a boon for your SEO as well as a chance for your customer service to shine.

Article
How Women-Owned Businesses Can Use Social Media Marketing
By Ryan Ayers | January 31, 2020

Social media is an invaluable tool to help businesses grow their brand awareness and customer base. Women-owned businesses should use it to highlight the unique aspects of their businesses as well.

Article
Revealed: 4 Customer Retention Tricks You Need to Know
By Thomas Griffin | January 30, 2020

Grow your company and improve brand loyalty among existing customers.