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Article
HSA Guide for Business Owners
By Andrew Martins | October 27, 2020

If you're considering setting up health savings accounts for your employees, now is the time to learn more about them.

Article
4 Simple Ways to Boost Engagement With Email Marketing
By Chris Christoff | February 01, 2022

Is your brand taking advantage of email marketing to grow? If not, you're missing out on an opportunity to build strong customer relationships, improve engagement and drive sales.

Article
Companies With the Best (Real-Life) Employee Benefits
By Kiely Kuligowski | February 01, 2022

Employee benefits shouldn't just look good on a PR blurb. Here are the benefits that add value to your employees' lives.

Article
17 Effective Methods for Managing Your Remote Team's Tasks
By Scott Gerber | May 09, 2020

Ensuring everyone is focused on the right tasks is critical. Here are some ways you can help share goals and ideas.

Article
How to Keep Content Fresh During COVID-19
By Boris Pfeiffer | May 07, 2020

At a time when people are largely stuck at home and most content is surrounding only one topic, businesses have to be extra creative in how they reach people.

Article
How to Retain Customers During COVID-19
By Skye Schooley | May 06, 2020

Follow these 10 customer retention strategies to keep your customers loyal to your business during the coronavirus crisis.

Article
What Are Fringe Benefits, and Should You Offer Them?
By Skye Schooley | February 02, 2022

Learn what fringe benefits your business can offer to attract and retain top talent.

Article
The Pros and Cons of Having a Human Resources Department
By Skye Schooley | February 15, 2022

Learn how an HR department can benefit your business and when you should hire one.

Article
Small Business COVID-19 Diaries: Part 2
By Adam Uzialko | May 04, 2020

These three small business owners are coping with challenges facing many entrepreneurs due to COVID-19 pandemic. Here are their stories.

Article
How to Successfully Manage Remote Work Amid COVID-19
By Derek Gallimore | May 03, 2020

Making sure you are getting the most out of your remote employees is critical during the current environment.

Article
5 Reasons You Should Consider Using a Virtual Receptionist
By Adam Uzialko | October 20, 2020

Virtual receptionists, also known as answering services, can improve your customer service while freeing up your staff to focus on more pressing tasks.

Article
How to Help Small Businesses Navigate Copyright Law
By Andrew Martins | April 30, 2020

Copyright law makes it tricky for business owners to broadcast music at their stores. Find out how Feed.fm helps SMBs pump out the tunes without landing in hot water.

Article
How to Launch a Home Delivery Business During COVID-19
By Marc Kuo | February 02, 2022

Is your business in a position to pivot to making home deliveries?

Article
5 Ways Your Business Can Boost Its Productivity During the COVID-19 Pandemic
By Nathan Resnick | February 03, 2022

The COVID-19 pandemic has proven problematic for businesses worldwide. While many economic factors are beyond the control of entrepreneurs, productivity needn't be something that declines, too.

Article
Document Management Systems Explained
By Kiely Kuligowski | February 16, 2022

Digitizing your paper records might seem like a gargantuan task, but with document management software, not only is it manageable, but it could vastly improve the way your business operates.

Article
What Every Business Needs to Know About Consumer Data Privacy in 2020
By Alejandro Uria | April 27, 2020

If we were to try to categorize all the data privacy trends under one heading, it would most likely be an attempt to better regulate how private information is used.

Article
Sell for Tomorrow
By Dr. Cindy McGovern | April 27, 2020

Sales may be few and far between today, but smart business owners can spend their downtime laying the foundation for "sales for tomorrow."

Article
The Five W's of the CARES Act for Small Business Owners
By Jason Fry | April 27, 2020

Here's a breakdown of the "who, what, when, where and why" every business owner should know about the unemployment provisions in the CARES Act.

Article
How to Plan for the Future of Your Business During Coronavirus
By Adam Uzialko | April 27, 2020

The pandemic has forced many businesses to close or drastically adapt their business models to survive. Here's how to plan for the future of your business during the COVID-19 pandemic and beyond.

Article
How to Create a Remote Help Desk for Your Business
By Skye Schooley | February 01, 2021

Follow this six-step process to create an effective remote help desk for your business.

Article
5 Research-Driven Strategies for Maximizing the Impact of Mobile Coupon Offers
By Dan Slavin | April 26, 2020

A new survey reveals important nuances that directly bear on retailers' success when it comes to using coupons to drive consumer behavior.

Article
Paychex Launches Advance Application Process for Paycheck Protection Program
By Andrew Martins | April 23, 2020

As Congress moves to infuse more cash into the depleted Paycheck Protection Program, Paychex is working with online lenders to quickly get that funding to small businesses.

Article
Paycheck Protection Program Receives $310B in New Funding
By Adam Uzialko | April 23, 2020

The Paycheck Protection Program, a COVID-19 economic relief program created under the CARES Act, received $310 billion in additional funding.

Article
Remote Work Trends and the Coronavirus: What Changes Are Coming?
By Skye Schooley | February 15, 2022

Learn about the benefits of remote work and why more small businesses may permanently integrate it after the pandemic is over.

Article
What's a Virtual Answering Service, and How Does It Work?
By Adam Uzialko | April 22, 2020

Have you ever wondered how a virtual answering service can help your small business? Learn more about answering services and call centers, what they have to offer, and how much they cost.

Article
Video Conferencing Technology Trends of 2020
By Joshua Stowers | April 20, 2020

Looking for the latest video conferencing trends? Find out what's new and available now.

Article
How to Maintain Hiring and Background Checks Amid COVID-19
By Lou Paglia | April 16, 2020

Urgently needing to hire as the pandemic rages? Here are steps to strengthen your employee screening process even during a crisis.

Article
5 Tactics to Improve the Reputation of Your Online Business
By Thomas Griffin | February 02, 2022

Do you want to improve the reputation of your online business? Let's look at five smart tactics you should practice to build trust and rapport with your target audience.

Article
6 Effective Strategies for Communication in a Crisis
By Ming-Yi Wu | April 09, 2020

In a crisis like the COVID-19 pandemic, many businesses and their customers are left in the lurch. Follow these steps to communicate effectively with your audience during this or any other crisis.

Article
Leadership Tips for Managing a (New) Remote Team
By Kiely Kuligowski | October 26, 2020

If you're suddenly managing your team remotely, these tips can help you communicate effectively, calm fears and keep your business running smoothly.

Article
Employee Rights You're Violating Right Now
By Kiely Kuligowski | February 15, 2022

Are you violating your employees' rights? Find out which violations are the most common and what you need to know to avoid making them.

Article
Creating Shelter in the Storm: Pivoting Your Business in Response to COVID-19
By Rob Shelton | April 07, 2020

The COVID-19 crisis has made it necessary for many commercial companies to shift their business models quickly. Many are repurposing their assets to create new value, protect the brand and survive.

Article
What Is the Paycheck Protection Program, and How Can It Help Small Businesses During COVID-19?
By Adam Uzialko | February 15, 2022

The Paycheck Protection Program is an element of the CARES Act, a $2 trillion stimulus package passed in March. How will it help small businesses weather the coronavirus pandemic?

Article
How Long Can Small Businesses Survive the Coronavirus-Related Disruption?
By Andrew Martins | April 03, 2020

We asked small business owners how their businesses are faring in the wake of the coronavirus. Here's what we found out.

Article
How to Decide on Your Company's Fiscal Year
By Catherine vanVonno | April 02, 2020

Choosing when to start your fiscal year is one of the first things you need to do when setting up a new business. It may sound like the easiest thing to do, but this small step has a big impact.

Article
What Is Cash Flow Management?
By Jennifer Post | July 02, 2020

Cash flow management is essential to a small business's survival. Here's how to improve your own cash flow management.

Article
Why Having a Diverse Board Is Good for Business
By Kiely Kuligowski | April 02, 2020

Diversity introduces fresh perspectives and challenges old thinking. Learn how to create a diverse board of directors for your business, and find out how it can improve your bottom line.

Article
What Is a Reasonable PTO Policy?
By Kiely Kuligowski | February 15, 2022

The type of PTO policy you choose has a strong effect on your company culture.

Article
How to Communicate With Your Customers During the Coronavirus
By Skye Schooley | March 31, 2020

Learn what to say to customers during COVID-19, how frequently you should be reaching out and which platforms you should use.

Article
Tips for Setting Better Business Goals
By Simone Johnson | March 31, 2020

Learn how to create better business goals that can help you guide your company.

Article
3 Ways the Government Can Help Small Businesses Through the Pandemic
By Travis Crabtree | March 30, 2020

Small businesses need help now more than ever. Let's look at what the government has done to assist them and some suggestions for what it could do to keep these pillars of the community standing.

Article
Your E-Commerce Data Security Checklist for 2020
By Rafael Lourenco | March 30, 2020

To protect your business from hackers and data theft – and to keep the customer trust you've worked hard to earn – make sure your company follows these 10 data security best practices.

Article
Employee Retention: What Does Your Turnover Rate Tell You?
By Joshua Stowers | July 23, 2020

Want to track your employee retention? Learn how to calculate your company's staff turnover rate.

Article
The CARES Act: What's in the Coronavirus Stimulus Package for SMBs?
By Adam Uzialko | March 27, 2020

The CARES Act is a $2 trillion stimulus package that aims to provide economic relief to businesses and individuals impacted by the coronavirus pandemic. What measures could help your small business?

Article
Should You Hire Full-Time or Part-Time Employees?
By Mona Bushnell | March 27, 2020

Learn the pros and cons of hiring full-time employees versus part-time employees.

Article
What's an Inbound Call Center? Should You Consider Using One?
By Adam Uzialko | October 19, 2020

Inbound call centers or contact centers specialize in customer experience and engagement. How could a contact center help your small business grow?

Article
What's the Difference Between Exempt and Nonexempt Employees?
By Skye Schooley | July 22, 2020

Learn the difference between exempt and nonexempt so you can properly classify your employees.

Article
8 Ways to Generate Leads During COVID-19
By Nicole Krug | March 24, 2020

While sales may be slow during the COVID-19 pandemic, you can generate leads that will set you up for success once the crisis passes.

Article
How to Get Your Business Loan Application Approved
By Donna Fuscaldo | February 02, 2022

Learn how to better position yourself to secure funding to start or grow your business.

Article
How to Rebrand Your E-Commerce Business
By Joshua Stowers | March 24, 2020

A successful rebrand helps customers find your business and understand what your business does. Learn how Spirit Hub successfully rebranded its alcohol e-commerce business.